Privacy Policy & Cookie Policy

Privacy Policy & Cookie Policy

Last Updated: May 2026

Furtechco. (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and make a purchase. Please read this policy carefully. If you do not agree with its terms, please do not access the site.

1. Information We Collect

When you visit our store or place an order, we may collect the following personal information:

  • Personal Identification Information: Full name, email address, phone number
  • Shipping & Billing Address: Street address, city, state/province, ZIP/postal code, country
  • Payment Information: Credit/debit card details or other payment method information (processed securely — see Section 3)
  • Device & Usage Data: IP address, browser type, pages visited, time spent on site, referring URLs
  • Communications: Any messages or emails you send to our support team

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations, shipping updates, and tracking information
  • Respond to customer service inquiries
  • Improve our website, products, and services
  • Send promotional emails and marketing communications (you may opt out at any time)
  • Comply with legal obligations
  • Prevent fraud and protect the security of our store

3. Shopify & Payment Security

Our store is hosted on Shopify Inc., a leading e-commerce platform that provides us with the online store infrastructure. Your data is stored through Shopify’s secure data storage, databases, and the general Shopify application.

All payment transactions are processed through Shopify’s secure payment gateways, which are PCI-DSS compliant. We do not store your full credit card information on our servers. For more information on how Shopify handles your data, please visit Shopify’s Privacy Policy.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, including:

  • Shipping and fulfillment partners (to deliver your orders)
  • Payment processors (to handle transactions securely)
  • Email marketing platforms (to send communications you’ve opted into)
  • Analytics providers (to understand how our site is used)
  • Advertising platforms (see Cookie Policy below)

All third-party providers are contractually obligated to keep your information confidential and use it only for the services they provide to us.

5. Cookie Policy

Our website uses cookies — small text files stored on your device — to enhance your browsing experience, analyze site traffic, and deliver targeted advertising.

Types of Cookies We Use:

  • Essential Cookies: Required for the website to function properly (e.g., shopping cart, checkout)
  • Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics)
  • Marketing & Advertising Cookies: Used to deliver relevant ads based on your interests

Third-Party Tracking Pixels:

We use the following third-party tracking technologies for targeted advertising and performance analytics:

  • TikTok Pixel: Tracks user behavior on our site to optimize TikTok ad campaigns and retarget visitors
  • Meta Pixel (Facebook/Instagram): Tracks conversions and enables retargeting ads on Facebook and Instagram

These pixels may collect data such as your IP address, browser information, and pages visited. This data is used to show you relevant ads on these platforms.

How to Opt Out of Targeted Advertising:

You have the right to opt out of targeted advertising. Here’s how:

6. Your Rights (GDPR & CCPA)

Depending on your location, you may have the following rights regarding your personal data:

  • Right to Access: Request a copy of the personal data we hold about you
  • Right to Correction: Request correction of inaccurate or incomplete data
  • Right to Deletion: Request that we delete your personal data (“Right to be Forgotten”)
  • Right to Opt Out: California residents (CCPA) have the right to opt out of the sale of personal information. We do not sell personal information.
  • Right to Data Portability: Request your data in a portable format

To exercise any of these rights, please contact us at support@furtechco.com. We will respond to your request within 30 days.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Children’s Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:
📧 support@furtechco.com
🕒 Business Hours: Monday – Friday, 9 AM – 5 PM (EST)